Modern

Tuesday, March 9, 2010

Zappos Love

I drug my sniffling, hacking self home today, only looking forward to a steaming cup of tea and my neti pot.  To my surprise, there was a Zappos shoe box waiting on my dining room table.  It was 6:30pm at this point and I had just ordered them at 7pm the night before!  

Did I pay an exorbitant shipping fee, you ask?  Why no, it was actually completely free!  I thought it would take 3-5 days, but they sent an email saying I had been "upgraded" to overnight.  Love that!  I know they do this quite often and it's a marketing ploy, but I'd say it's a good one!  

I've bought a few pairs of shoes from Zappos over the years and I've never been disappointed.  Even if I didn't like them, returns are just as easy as purchases.  So thank you Zappos for some cheer in the midst of a lot of phlegm.